TShirtsville are not only dedicated to your total t-shirt satisfaction. We guarantee it!
You can send back your t-shirts for any reason up to 28 days after purchase, as long as they have not been worn or washed and are in re-saleable condition.
If you have any suggestions or comments please email us at email@example.com
Or, call us on 0845 370 6160 - International +44 845 370 6160 (Between 9-5 UK (GMT) time), Or write to us at Tshirtsville, 2 Victoria Enterprise Estate, Victoria Avenue, Peacehaven, East Sussex, BN10 8HJ
How to use the site
To make a purchase, use the tshirt browser on your left or try searching for your particular tshirt. Once you find the one you want, click on the "Add to Cart" button to place it into your shopping cart.
When you have selected as many as you want, click on "Checkout". You will be asked to enter the delivery address and payment details so we can process your order and send you your t-shirts.
We accept Paypal, Cheque (UK Only) plus Visa and Mastercard and all UK debit cards such as Maestro, Solo, Connect, Delta (all via Paypal).
If you are shopping from North America or anywhere else, you can place your order and either Paypal, or your credit card company will convert the transaction to US Dollars or whatever your currency is, automatically.
If you prefer you can send your credit card information via phone or fax, or post to the address above if you would prefer.
You can call us during UK daytime on +44 (0) 0845 370 6160
A simple way to pay at TShirtsville is by PAYPAL. Visit www.paypal.com for details.
Although we aim to deliver within 3 working days, please allow a maximum of 28 days for delivery for items out of stock. Sometimes tshirts can sell out quickly should there be publicity or news about a certain artist, in those circumstances we will contact you to see if you wish to cancel your order, wait for your tshirt to arrive in our warehouse or choose another tshirt.
If your order is not in stock, we will send you an email giving you the option to either wait for the item on back order, or to cancel with a full refund.
Credit Card Security
If you are placing an order from Brunei, Bulgaria, Ghana, Hong Kong, Indonesia, Malaysia, Morocco, Nigeria, Philippines, Singapore, Tunisia, Venezuela, or Yugoslavia, you will need to email us a letter of authorization including your full name as it appears on the credit card, the credit card number, expiration date, billing address, authorization to charge your card and a photocopy of the front and back of the credit card. If we do not receive this email your order will be deleted automatically.
We guarantee you 100% Total Tee Shirt Satisfaction!. All of our products come with our 28 day no quibble guarantee. You can send back the t-shirt for any reason at all as long as it hasnt been worn (except to try it for size), damaged or washed.
See the T-Shirt FAQ's Section and the Returns Section below for more information.
If you need to contact us, please email us on firstname.lastname@example.org, or use this contact us form. Alternatively, you can call on 0845 370 6160 - International +44 845 370 6160 during UK daytie office hours, or write to us at Tshirtsville, 2 Victoria Enterprise Estate, Victoria Avenue, Peacehaven, East Sussex, BN10 8HJ, United Kingdom
Due to the terms of our lease and insurance policies, we cannot accept personal visitors
Our Shirt Returns Policy
Since it is our aim to provide total customer satisfaction we will accept returned items up to 28 days from the date of despatch. Just post the items back to us at the address shown.
Please ensure that the item is properly packaged, and that you include sufficient postage. You must enclose a brief note, detailing why the goods are being returned (don't forget your name & address and order number).
In compliance with "The Consumer Protection (Distance Selling) Regulations 2000", TShirtsville (and all other companies), are duty bound to accept returned goods within 7 working days of delivery, providing the goods are returned in re-saleable condition. We give you up to 28 days!
We do reserve the right to charge a cancellation fee of 2.5%. We will only charge it in exceptional circumstances. This covers the fee that we are charged by our bank to process the card transaction. We will not charge this fee for returned items, or for orders that are cancelled after 28 days.
TShirtsville do not disclose customers email addresses or any other information to any third parties other than Royal Mail who we provide your address to in order to deliver your tshirts and Paypal who we send your information that you enter on this website in order to process your payment on the Paypal website.
We do not share or sell or pass on your email address or personal details to anyone else under any circumstances.
Cookies are used on the site and in the shopping cart section to keep track of any t-shirts you add to your shopping cart and to store your address details if you select the 'Remember Me' option. We also use Google Analytics (see details below)
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login) if you have an account with us
d. Only disclose information to third-parties for goods delivery/ shipping purposes and for processing payments.
Where we get your information from.
We receive information about you from the following sources:
a. When you enter your details into a form on this website b. When you telephone us with a query we take information in order to assist you c. From someone that you have authorised to contact us on your behalf d. When you send us your information, address, order number, telephone numbers for example, in an email so that we can assist you
Your rights as a 'data subject'
You have rights regarding your data and how we use it and what data we are allowed to hold:
a. The right to access b. The right to be informed c. The right to object d. The right to restrict processing e. The right to data portability f. The right to rectification g. Rights relating to automated decision making including profiling.
Please note that should you exercise your right to restrict us from processing your information we will be unable to serve you. For example we will be unable to provide your address to Royal Mail and therefore deliver your t-shirts.
For more information on data privacy please see the Information Commissioners Office at www.ico.org.uk . You can also contact the Information Commissioner if you have any complaints about our service.
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If you have any questions about anything, please give us a call